Privacy Policy

Information We Collect

Sugar Land Water Filtration provides water testing, filtration and softening services to homes and businesses in Sugar Land, Fort Bend County, Texas, and nearby communities. This Privacy Policy describes how we handle information related to this website and our services.

When you contact us or schedule an appointment, we may collect your name, phone number, service address and details about your water and plumbing, such as whether your home is on city water, a utility district or a private well, and the issues you have noticed.

During a visit, we may record water test results such as hardness, chlorine or chloramine, total dissolved solids, pH and iron, together with notes on the equipment we recommend, install or maintain.

When you visit this website, technical information such as browser type, device type, pages visited and general location may be collected automatically by our hosting provider or analytics services.

How We Use Your Information

We use your information to answer questions, schedule and complete appointments, prepare written quotes, install and service equipment, and remind you when salt, filters, membranes or lamps are due.

We may also use it to keep service records for your property, improve our website and services, and meet legal, tax and accounting requirements.

Cookies and Tracking

This website may use cookies and similar technologies to operate properly and to understand how visitors use it. Most browsers let you refuse cookies or alert you when cookies are set. Some features may not work as expected if cookies are disabled.

How We Share Information

We do not sell personal information. We share it only as needed to operate the business, such as with providers that help us with scheduling, phone and text communication, payments, hosting or bookkeeping, and only for those purposes.

We may disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of the business.

Data Security

We use reasonable safeguards to protect the information we keep from loss, misuse and unauthorized access. No method of storing or transmitting information is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You can ask us at any time to update your contact details, stop maintenance reminders, or tell you what information we hold about you. You may also ask us to delete it, except for records we must keep for legal or accounting reasons. To make a request, call us.

Third-Party Links

Our website may link to other sites, such as water quality reports or product standards. We are not responsible for their content or privacy practices, and we recommend reviewing their policies.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows the most recent revision. Using the website after an update means you accept the revised policy.

Contact Us

Questions about this policy? Call us at (281) 213-0981.

Sugar Land Water Filtration serves Sugar Land and the surrounding area.